About Us

Who We Are

Spa Supply Solutions has established itself as a global leader in procurement and supply for the Wellness & Spa industry by providing the most comprehensive services available on the market to the finest Spa, Leisure and Beauty Luxurious destinations across the world. Our commitment to spa businesses also extends beyond the boundaries of Health, Beauty and Wellness. We remain dedicated to doing our part to offset CO2 emissions by partnering with local agricultural companies that employ practices and technology to mitigate greenhouse gas emissions, because we’re committed to a future of health for all.

Our Achievements & Operations

Spa Supply Solutions has been working on projects with the Finest Spa & Resorts across the world since 2014. Notably, we serve properties such as Accor Group, Kerzner International, Jumeirah, Minor Group, Four Seasons, Kempinski, Six Senses, Ritz-Carlton, Aman, Marriott Group, Hilton, Lux, Hyatt, Shangri-La, Mandarin Oriental, Viceroy, ESPA Spas and a number of private high profile clients, including yachts and cruise ships.

  • Projects Completed Worldwide
  • FFE & OSE Proficient
  • Consulting Services and Pre Planning
  • Consulting Services and Pre Planning

Our Commitments

Our team of Wellness & Spa experts are constantly on the look out for new brands, collaborations and products to introduce to our clients. We are proud to be officially distributing ethical and professional leading Spa and Wellness brands across the world. We carefully select the brands we collaborate with, assessing their reliability, product quality, spare part stock and sustainable ethics. Spa Supply Solutions is highly committed to compensate all our CO2 emissions, offsetting our carbon footprint through Tree Nation and French local durable agriculture “20000 pieds sur terre” as well as funding organisations such as UNICEF, NGO’s and local youth associations. Thanks to our logistic team going to great lengths to find the best routes and rates available on the market, we are able to facilitate the purchasing process and provide a stress free procurement experience, curating bespoke solutions for our clients. We are able to deliver to our clients everywhere in the world by air, sea and road.

Get In Touch

Our team is here at your service

Send us your enquiries

Drop your message here and our customer service will be delighted to respond to your enquiries.

    Frequently asked questions

    How to register an account ?

    Account registry is only available for Professional Spa industry members. All accounts are being moderated individually and require approval to access our prices. An account can only be validated by our customer service. Contact us at info@spasupplysolutions.com for any request you may have in regards to account registry.

    How do I Order ?

    If you are a Spa Professional, please set up an account with us and proceed to your quote creator directly on your private portal.
    Once you have completed your quote request online or via email with your Wellness Expert, we will revert back to you within 24hours with the best Professional Discounts available. To contact a Wellness Expert please send us an email at : info@spasupplysolutions.com.
    Once your quote has been validated on your side, we will request you to proceed to payment. If you wish to be quoted and invoiced in your own currency, this is available at Spa Supply Solutions.This should be specified when you request the quote.
    All requested payment aside from Euro € will have to be converted with the exchange rate of the day since we may face variations from a day to another.
    Clients residing business billing address in the EU will have to provide a VAT registration number issued in the EU.
    Once you are ready to proceed to payment, we accept the following payment forms:
    Bank Wire, Visa, MasterCard.

    Can any discount be provided ?

    Yes ! We provide Professional Discounts to our Professional Clients Accounts.
    All requested quotes will be reviewed and a Professional Discount will be applied depending on your quote type, volume, frequency and particular enquiry. All quotes are being carefully reviewed to provide the best available prices !

    Equipment Options & Finishes

    Spa Supply Solutions clients must inform all needed specifications and finishes to the requested Spa Equipment before quoting. The client must carefully inspect and check the quote and pro forma invoice to make sure that no mistakes are made regarding the enquired quoted and agreed on product prior to payment. No modifications or amendments can be made once payment is received and manufacturing process has already began.
    All weight, volume and dimensions are approximate and will be determinate once the equipments are ready for shipping.
    The client is responsible for the exact fitting according to it’s actual provided room and space dimensions.

    I cannot find what I need

    Spa Supply Solutions has over 3000 references in stock and some products may be offline. If you cannot find your needed Spa Supply or Spa Equipment please contact your Wellness Expert : info@spasupplysolutions.com. We will assist you with all your requests providing options and suggestions to your best fit !

    I cannot find what I need

    Spa Supply Solutions delivers worldwide. All validated quotes must be fully paid within 10days to insure stock availability. Our stock vary on a day to day basis and our company is unable to “Reserve” stock aside for unpaid / pending quotes.
    In case of “Out of Stock” the client will have to wait until our company restock the merchandise to be delivered. Spa Supply Solutions can split the shipping of an order. The “Split Shipping” is subject to reviewal of the Shipping Fees. Restocking time frames can alter depending on the enquired item, product or equipment.
    Shipping fees can be provided upon quoting however will be INDICATIVE / APPROXIMATE and subject to reviewal after 30days .
    Once the merchandise is ready to leave our warehouse, it will be weighted, measured and the volume of the order will be obtained. Only then, ACCURATE / REAL COST of the shipping fees can be provided.
    The Client must advise us on their preferred INCOTERMS.
    Spa Supply Solutions has the right to proceed to partial shipping.

    • Latest Brands & product launch
    • Wellness Expert at your service
    • Corporate Discounts available
    • After sales service

    Contact Us